• Motorola Customers File $5 Million Lawsuit Over Warranty Servicing Issues

    Motorola Customers File $5 Million Lawsuit Over Warranty Servicing Issues

    In recent weeks, Motorola’s customer service and warranty claims departments have taken a beating from the readers of this site and elsewhere around the internet for their failures to issue timely warranty placements of the company’s flagship products.According to TrustedReviews, a $5 million class-action lawsuit has now been filed against Motorola over allegations of poor customer service.
  • FedEx Services Eases The Pain Of Customs Clearance

    FedEx Services Eases The Pain Of Customs Clearance

    So FedEx Services launched the Clearance Customer Profile app to help businesses overcome customs clearance hurdles.The project, called Clearance Customer Profile (CCP), is designed to accelerate the passage of FedEx shipments through customs agencies.
  • 12 Types Of Data IT Can't Afford To Overlook

    12 Types Of Data IT Can't Afford To Overlook

    It doesn't matter what your universe of data is � enterprise data or a combination of internal and external data sources � important nuggets of information may be missing.This includes creating consistent and comprehensive customer profiles across the board," said Dominik Dahlem, lead data scientist at customer intelligence cloud platform vendor Boxever.
  • 12 Types Of Data IT Can't Afford To Overlook

    12 Types Of Data IT Can't Afford To Overlook

    It doesn't matter what your universe of data is � enterprise data or a combination of internal and external data sources � important nuggets of information may be missing.This includes creating consistent and comprehensive customer profiles across the board," said Dominik Dahlem, lead data scientist at customer intelligence cloud platform vendor Boxever.