• Facebook opens its Messenger platform to chatbots

    Facebook opens its Messenger platform to chatbots

    Some of the bots Facebook users can access are 1-800 Flowers, Hipmunk, CNN, eBay, Disney, Staples, Shopify, Salesforce, HealthTap, OwnersListens, and more.” Is this new form of customer service going to stick for brands eager to tap into the massive audience on Facebook Messenger?
  • Windows 10 Cortana, Messaging Advances; Skype Bots On Web: Microsoft Roundup

    Windows 10 Cortana, Messaging Advances; Skype Bots On Web: Microsoft Roundup

    Every industry analyst firm is producing research about NGES, and they all reach the same conclusi Microsoft announced Windows 10 builds 14327 and 14328 for smartphones and PCs, Skype Bots for Mac and web, and earnings for its third fiscal quarter.Executives highlighted the strength of Microsoft's cloud business, which grew to $6.
  • The Rise Of The Bots: 11 Ways Your Business Can Prepare

    The Rise Of The Bots: 11 Ways Your Business Can Prepare

    In today's threat landscape, the only way for you to disrupt attackers and protect your organizati Business is ripe for a bot explosion.Enterprises commonly use bots to reduce customer service costs and improve responsiveness to customer requests.
  • The Rise Of The Bots: 11 Ways Your Business Can Prepare

    The Rise Of The Bots: 11 Ways Your Business Can Prepare

    Enterprises commonly use bots to reduce customer service costs and improve responsiveness to customer requests.Many of the bots in use lack any real intelligence, although the landscape is changing rapidly with the help of artificial intelligence (AI) and machine learning.
  • 9 Tools To Help You Build A Better Bot

    9 Tools To Help You Build A Better Bot

    We spotlight the better bot platforms presently available to help keep your automation ambitions in line with what your customers really want.AIG, Fiat, GM, and Sony have all started using AgentBot, which provides virtual customer service support.
  • 9 Tools To Help You Build A Better Bot

    9 Tools To Help You Build A Better Bot

    We spotlight the better bot platforms presently available to help keep your automation ambitions in line with what your customers really want.AIG, Fiat, GM, and Sony have all started using AgentBot, which provides virtual customer service support.
  • Imperson Chatbot Platform For Enterprises Released

    Imperson Chatbot Platform For Enterprises Released

    When Facebook, Google, and Microsoft all show interest in chatbots, chances are this isn't simply a passing fad.On Wednesday, Imperson, a startup based in Israel, plans to introduce its enterprise platform, imperson.
  • 10 Ways Bots Can Improve Your Business Processes

    10 Ways Bots Can Improve Your Business Processes

    Businesses use bots to engage with customers, online and via social media, because they're a cost-effective way to respond instantly to simple queries.For example, enterprise software company Unit4 is building bots to improve the efficiency of travel requests, expenses, absences, time recording, and purchasing, for its employees and managers.
  • 10 Ways Bots Can Improve Your Business Processes

    10 Ways Bots Can Improve Your Business Processes

    Businesses use bots to engage with customers, online and via social media, because they're a cost-effective way to respond instantly to simple queries.For example, enterprise software company Unit4 is building bots to improve the efficiency of travel requests, expenses, absences, time recording, and purchasing, for its employees and managers.
  • Leaked Email Tips Gates, Cook as Possible Clinton VP

    Leaked Email Tips Gates, Cook as Possible Clinton VP

    An email released in the recent WikiLeaks says Hillary Clinton considered Bill Gates, Melinda Gates, and Tim Cook as potential running mates.The message, sent on March 17 from campaign chair John Podesta to the Democratic presidential nominee, includes a "first cut" of people to consider for vice president.