• Microsoft Developing Bing Concierge Bot

    Microsoft Developing Bing Concierge Bot

    The Bing assistant sounds as though it will function similarly to the Google Assistant bot, which was announced at this week's Google I/O conference.News of the Bing Concierge Bot originally came from a recent Microsoft job posting, spotted by ZDNet's Mary Jo Foley.
  • The Rise Of The Bots: 11 Ways Your Business Can Prepare

    The Rise Of The Bots: 11 Ways Your Business Can Prepare

    Enterprises commonly use bots to reduce customer service costs and improve responsiveness to customer requests.Many of the bots in use lack any real intelligence, although the landscape is changing rapidly with the help of artificial intelligence (AI) and machine learning.
  • 9 Tools To Help You Build A Better Bot

    9 Tools To Help You Build A Better Bot

    We spotlight the better bot platforms presently available to help keep your automation ambitions in line with what your customers really want.AIG, Fiat, GM, and Sony have all started using AgentBot, which provides virtual customer service support.
  • 9 Tools To Help You Build A Better Bot

    9 Tools To Help You Build A Better Bot

    We spotlight the better bot platforms presently available to help keep your automation ambitions in line with what your customers really want.AIG, Fiat, GM, and Sony have all started using AgentBot, which provides virtual customer service support.
  • 10 Ways Bots Can Improve Your Business Processes

    10 Ways Bots Can Improve Your Business Processes

    Businesses use bots to engage with customers, online and via social media, because they're a cost-effective way to respond instantly to simple queries.For example, enterprise software company Unit4 is building bots to improve the efficiency of travel requests, expenses, absences, time recording, and purchasing, for its employees and managers.
  • 10 Ways Bots Can Improve Your Business Processes

    10 Ways Bots Can Improve Your Business Processes

    Businesses use bots to engage with customers, online and via social media, because they're a cost-effective way to respond instantly to simple queries.For example, enterprise software company Unit4 is building bots to improve the efficiency of travel requests, expenses, absences, time recording, and purchasing, for its employees and managers.