• Sugar 7.7 Aims for a Sweeter User Experience

    Sugar 7.7 Aims for a Sweeter User Experience

    The Sugar 7.The update includes streamlined lead conversion and improved key quote and forecast information, and it supports Sugar Logic in the Sugar Customer Portal.
  • SugarCRM CTO Clint Oram:  Make Every Customer Experience Extraordinary

    SugarCRM CTO Clint Oram: Make Every Customer Experience Extraordinary

    In this exclusive interview, CRM Buyer discusses with Oram some of the latest challenges and trends in CRM.Clint Oram: Technology is changing the way customers work with companies.
  • Microsoft Adds Muscle to Dynamics 365

    Microsoft Adds Muscle to Dynamics 365

    Many of the new capabilities will be available in both editions when Dynamics 365 rolls out on Nov.The Dynamics 365 for customer insights app analyzes data from Microsoft and other widely used CRM, ERP, Web, social and IoT sources, and applies intelligence to the data to provide a 360-degree customer view with automatic suggestions to improve engagement.