• Redefining the Vendor-Customer Relationship in the IoT

    Redefining the Vendor-Customer Relationship in the IoT

    In 2015, it acquired Coldlight to strengthen its IoT analytics, and Vuforia to add augmented reality technologies to its portfolio.These moves have put PTC in the middle of the IoT market and changed the nature of its customer relationships in many ways.
  • Clinton Issues Clarion Call to Boost Tech in the US

    Clinton Issues Clarion Call to Boost Tech in the US

    It would provide access to capital for entrepreneurs, and institute measures to promote diversification of the tech workforce.The need for high-speed, reliable digital infrastructure is "critical to the expansion of innovation and commerce," Thibodeaux added.
  • Leveraging IoT to Redefine Your Business

    Leveraging IoT to Redefine Your Business

    Concentrating on near-term opportunities makes plenty of sense, given the complexities and uncertainties associated with today's IoT deployments.The uncertainty is compounded when an organization must assemble a connected product that will produce useful data and generate meaningful business results.
  • CFB Strategies Cofounders Anderson and Vaillancourt: Catching Up With CRM

    CFB Strategies Cofounders Anderson and Vaillancourt: Catching Up With CRM

    Trace Anderson and Robert Vaillancourt are cofounders of CFB Strategies, which provides data management for political campaigns and nonprofits.Robert Vaillancourt: A lot of the time [everyone's] wearing multiple hats, so they're not only the fundraiser but the campaign manager or the event coordinator.
  • Cloud Platforms and the Connected-Device Value Chain

    Cloud Platforms and the Connected-Device Value Chain

    Internet of Things cloud platforms offer device makers and companies the opportunity to greatly expand the value of products and services.These devices are reshaping the value chain by altering product design and development, manufacturing, marketing, supply chain management and service after the sale.
  • Cisco Delivers Good News, Bad News: Solid Earnings, Job Cuts

    Cisco Delivers Good News, Bad News: Solid Earnings, Job Cuts

    6 billion, up 2 percent for the quarter, compared with the year-ago period.8 billion represented a 21 percent increase over the previous year, while its FY2016 net income was up 20 percent, at $10.
  • Abuse of Trust, Lack of Transparency: HP Shows How to Kill the IoT

    Abuse of Trust, Lack of Transparency: HP Shows How to Kill the IoT

    Chief among them is the dangerous tendency to alter the relationship between seller and buyer into one of seller and data.Of course, HP said the move was intended to " protect HP's innovations and intellectual property.
  • Rethinking Business Process Reengineering in the Cloud

    Rethinking Business Process Reengineering in the Cloud

    Those ideas became known as "business process reengineering.Forty-seven percent wanted to increase data visibility across the business, and 42 percent were working toward automation of their business processes.
  • Red Hat and Ericsson Forge 5G, IoT Open Source Alliance

    Red Hat and Ericsson Forge 5G, IoT Open Source Alliance

    The new alliance represents an extension of the companies' prior relationship, according to Radhesh Balakrishnan, general manager of OpenStack at Red Hat.The new open source collaboration between the companies will focus on network functions virtualization infrastructure, OpenStack, SDN, SDI and containers, giving customers the latest in technological options for the communications industry.
  • Google Cites Amazon Competition in Response to EU

    Google Cites Amazon Competition in Response to EU

    The response addresses a supplementary statement of objections the European Commission sent to Google this summer.The revision "didn't offer a new theory, but argued that, because sites like Amazon sometimes pay price comparison aggregator sites for referred traffic, they can't also be considered rivals," he wrote in Google's response.
  • Election Day Cybershenanigans Highlight Need to Shore Up Security

    Election Day Cybershenanigans Highlight Need to Shore Up Security

    Hackers last week launched DDoS attacks against both presidential candidates' campaign websites.That occurred "because both the sites lacked appropriate mitigation precautions," he told the E-Commerce Times.
  • Coping With Software Licensing Challenges in the Cloud

    Coping With Software Licensing Challenges in the Cloud

    They not only have to recruit a new breed of software developers, but also need to implement a new software licensing and management apparatus to monitor and ultimately monetize their new software capabilities.Companies like Gemalto have been providing software licensing tools to respond to traditional monitoring and monetization issues for a long time.
  • Service in the IoT Era

    Service in the IoT Era

    Oracle recently announced a new connection between its Service and IoT clouds.Importantly, the older you are, the more discretionary income you're likely to have as well, and that inspires vendors to exert themselves in service.
  • AWS Announces AI, Hybrid Cloud Innovations

    AWS Announces AI, Hybrid Cloud Innovations

    Along with Amazon Lex, the company introduced Amazon Polly, which allows developers to add natural-sounding speech capabilities to news readers or e-learning platforms.The company also announced AWS Greengrass, software that lets customers run AWS Lambda compute, messaging, data caching and sync operations on connected devices.
  • Softbank Pumps $1B Into Global Web Access Race

    Softbank Pumps $1B Into Global Web Access Race

    Softbank has cut a check for US$1 billion to OneWeb, which plans to build a constellation of satellites to provide Internet access to underserved parts of the world, the companies announced Monday.The company plans to start with a fleet of 750 satellites.
  • The Crystallization of Salesforce's IoT Strategy

    The Crystallization of Salesforce's IoT Strategy

    One of the early proponents of IoT's unprecedented potential was Salesforce.com, which promoted its own view of the concept in the form of the "Internet of the Customer," or IoC.
  • Top CRM Blogs of 2016: Countdown, Part 1

    Top CRM Blogs of 2016: Countdown, Part 1

    For now, we'll look back on a year of writing on the subject of CRM -- not just CRM, the technology, but CRM, the discipline.Employee retention and engagement is a favorite topic -- and rightly so, because a business' CRM processes meet the customer through its employees.
  • Personalization, Simplicity Key to Smart Home Device Adoption

    Personalization, Simplicity Key to Smart Home Device Adoption

    Continued innovation and messaging are crucial for smart safety and security device manufacturers that want to capitalize on new opportunities in the emerging Internet of Things.Early adopters of smart devices are often drawn to the innovative design and technological gadgetry.
  • Is Salesforce Getting Serious About the Back Office?

    Is Salesforce Getting Serious About the Back Office?

    Bridging the gap between front- and back-office applications has been the dream of corporate executives forever.Both Oracle and SAP have reported significant jumps in demand for their cloud-based solutions.
  • FTC's Lawsuit Should Make You Feel Very Insecure About the IoT

    FTC's Lawsuit Should Make You Feel Very Insecure About the IoT

    The FTC's original purpose was to prevent unfair methods of competition in commerce as part of the battle to "bust the trusts.For example, D-Link's mobile devices since 2008 have displayed users' login credentials in clear readable text.