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  • Fusion Launches Enterprise Cloud Contact Center Solution

    Fusion Launches Enterprise Cloud Contact Center Solution

    com, Cisco and Avaya, "Fusion believes that its single source cloud solution distinguishes us in the marketplace and will provide a compelling offering for enterprises seeking a complete solution with one contact, one contract, and one invoice for all of their communications requirements," Sarro told CRM Buyer.Traditional contact centers have been slow to move to the cloud, but those who have, "have experienced significant benefits," commented Rebecca Wettemann, VP of research at Nucleus Research.
  • Verizon Note 5 and Galaxy S6 Edge+ Get Updates With Barcode Beaming, New Contact Sharing

    Verizon Note 5 and Galaxy S6 Edge+ Get Updates With Barcode Beaming, New Contact Sharing

    The Galaxy S6 Edge+ and Galaxy Note 5 on Verizon are both seeing updates today to software version VRU2BPG5.The updates aren’t major, but do include Barcode Beaming Service for scanning coupons, loyalty cards, etc.