• Facebook Share Price Falls Despite Blowout Quarter

    Facebook Share Price Falls Despite Blowout Quarter

    09 per share on revenue of more than $7 billion for the quarter, compared with 57 cents per share and $4.Mobile ad revenue amounted to $57 billion -- about 84 percent of the firm's ad revenue in Q3 2016, compared with 78 percent in Q3 2015.
  • Microsoft Launches Teams to Foil Office 365 Poachers

    Microsoft Launches Teams to Foil Office 365 Poachers

    It's trying to take that behemoth that's Microsoft and make it more responsive to the marketplace.The full gamut of Office tools is integrated into Teams, including Word, Excel, PowerPoint, SharePoint, OneNote, Planner, Power BI and Delve.
  • Can Charter Turn a Frog Into a Prince?

    Can Charter Turn a Frog Into a Prince?

    For decades, the cable television industry has hurt itself, time and time again, by engaging in bad behavior and failing to care for the customer.That problem resulted from the way cable television rules originally were set up.
  • AvePoint CEO TJ Jiang: Innovation Through Collaboration

    AvePoint CEO TJ Jiang: Innovation Through Collaboration

    Tianyi "TJ" Jiang is the CEO of AvePoint.In this exclusive interview, CRM Buyer discusses with Jiang the future of information.
  • Broadcom Sews Up $5B Deal for Brocade

    Broadcom Sews Up $5B Deal for Brocade

    5 billion in cash and the assumption of Brocade's $400 million debt.That represents a 47 percent premium over Brocade's closing share price last week, said Brocade CEO Lloyd Carney.
  • Amazon Builds Fulfillment Centers, Investors Grouse

    Amazon Builds Fulfillment Centers, Investors Grouse

    The company's stock had closed at $818.5 billion in the fourth quarter, or anywhere from 17 percent to 27 percent above year-ago figures, Amazon said.
  • Tech Industry Lambasts New FCC Privacy Rules

    Tech Industry Lambasts New FCC Privacy Rules

    The new rules are consistent with the Federal Trade Commission's privacy framework and the administration's Consumer Privacy Bill of Rights, the FCC said.The rules establish three approaches to information use and sharing: The FCC "did the right thing in distinguishing between sensitive and non-sensitive information," said John Simpson, Consumer Watchdog's privacy project director.
  • Many Customers Aren't on Board With Self-Service Trend

    Many Customers Aren't on Board With Self-Service Trend

    Researchers surveyed more than 24,000 consumers and 1,000 businesses across 12 countries for the study, which received support from Opinium Research and IDC.Organizations have to balance digital and human customer engagement to thrive and survive, but finding the digital tipping point is a complex task fraught with hazards.
  • Should Salesforce Buy NetSuite?

    Should Salesforce Buy NetSuite?

    The recently released spreadsheet hacked from Salesforce board member Colin Powell's email names multiple companies that Salesforce was at least considering acquiring.For example, there are lots of ERP companies, like Financial Force, already on the Salesforce AppExchange.
  • Tech Billionaire Thiel Aims to Justify His Trump Support

    Tech Billionaire Thiel Aims to Justify His Trump Support

    Peter Thiel, one of the few well-known Silicon Valley figures who has given Republican presidential candidate Donald Trump a public endorsement, on Monday reiterated his support at a National Press Club event in Washington.Instead, a vote for Trump should be viewed as a vote against the country's failed leadership.
  • Stock Price Rises as Twitter Slashes Jobs, Uproots Vine

    Stock Price Rises as Twitter Slashes Jobs, Uproots Vine

    Investors responded positively to the news that it will slash 9 percent of its workforce, or about 350 employees.The firm will incur another $5 million to $10 million in charges primarily for stock compensation expenses related to the restructuring.
  • The End of Marketing

    The End of Marketing

    This is going to be political but you won't be able to tell which side I'm on (if you choose to read on).The simple answer is that it impacts CRM and I have a viewpoint -- but as I say, I'm not picking or revealing a side.
  • IBM's Watson Smartens Up iOS Enterprise Apps

    IBM's Watson Smartens Up iOS Enterprise Apps

    The company has optimized several new technologies to work with the iOS 10 speech framework -- including IBM Natural Language Processing, Watson Conversation and other Watson APIs -- enabling millions of workers who use the MobileFirst technology to control apps with simple voice interactions.The extended relationship with Apple is the most interesting thing that IBM announced at the conference, according to Charles King, principal analyst at Pund-IT.
  • Google's Jamboard Aids Enterprise Brainstorming Sessions

    Google's Jamboard Aids Enterprise Brainstorming Sessions

    It's compatible with G Suite and Google Search, as well as Google Drive.The stylus and digital eraser don't require batteries or pairing, Google said.
  • Angry Customers Likely to Ditch Wells Fargo's Wagon

    Angry Customers Likely to Ditch Wells Fargo's Wagon

    retail banks, including 1,000 Wells Fargo customers -- were aware of the scandal.Only 3 percent of Wells Fargo's customers reported being affected by the scandal, but 30 percent were exploring banking alternatives, and 14 percent already had decided to switch banks because of it, the survey found.
  • Twitter May Kick 300 Employees Out of Its Nest

    Twitter May Kick 300 Employees Out of Its Nest

    The firm originally had planned to release its report Thursday afternoon, but rescheduled it for earlier in the day at the request of analysts, as several other Internet firms are scheduled to report their quarterly earnings late Thursday.Shares of Twitter have plummeted in recent weeks, after three major companies, including Salesforce, Disney and Google backed out of plans to make acquisition offers.
  • Batterygate Will Kill Samsung's Holiday Shopping Season

    Batterygate Will Kill Samsung's Holiday Shopping Season

    When news of Samsung's Batterygate first surfaced, I think that mine may have been the only voice saying the Samsung brand would suffer significant damage, but the company didn't realize it yet.That it has damaged the Samsung brand is not a strong-enough statement either.
  • AT&T, Time Warner Brace for Regulatory Firestorm

    AT&T, Time Warner Brace for Regulatory Firestorm

    AT&T and Time Warner on Saturday announced they had reached a merger deal, setting off alarm bells across the industry.AT&T has agreed to buy Time Warner for US$85.
  • T-Mobile Fined $48M for Pulling Wool Over Customers' Eyes

    T-Mobile Fined $48M for Pulling Wool Over Customers' Eyes

    Through its advertising and statements, T-Mobile may have led customers to expect better and faster service than their unlimited plans actually provided, according to the FCC.5 million in consumer benefits for subscribers to T-Mobile's and MetroPCS' unlimited plans, and at least $5 million in services and equipment to American schools.
  • Airbnb Offers to Give a Little in NY, SF Tussles

    Airbnb Offers to Give a Little in NY, SF Tussles

    The company reportedly made a similar proposal to the City of San Francisco.Lawmakers in New York and San Francisco recently have been squaring off with Airbnb.