• Deconstructing the Software Business

    Deconstructing the Software Business

    The disruption of the IT and software industry by the rapid rise of cloud and Software as a Service continues to take a toll on the biggest players in the business.Given HP's ongoing challenges selling its software solutions and establishing itself as a software leader, it makes sense that it would use its recent restructuring as an opportunity to rid itself of this unsuccessful business.
  • Dropbox Drops Other Shoe in Years-Old Data Breach

    Dropbox Drops Other Shoe in Years-Old Data Breach

    Exposure from the breach was limited to email addresses, Dropbox originally claimed.Customers who signed up for Dropbox before mid-2012 with a password they used on other services should change those passwords too, Dropbox recommended.
  • It's Time for Comcast to Get Off the Wireless Fence

    It's Time for Comcast to Get Off the Wireless Fence

    Now, wireless has expanded and changed, and competitors like AT&T's U-verse and DirecTV are using wireless to deliver television programming.Offerings like IPTV, satellite TV, and mobile TV or wireless TV are changing the way customers watch television.
  • Gryphon SVP Eric Esfahanian: Accuracy Is Paramount

    Gryphon SVP Eric Esfahanian: Accuracy Is Paramount

    Eric Esfahanian is senior vice president and general manager of sales intelligence and marketing compliance provider Gryphon Networks.In this exclusive interview, CRM Buyer discusses with Esfahanian the connections between sales intelligence, sales performance and effective CRM.
  • American Bookworms Still Love Paper

    American Bookworms Still Love Paper

    Nearly three quarters of participants (73 percent) in a recent Pew Research Center study said they had read a book in the last year, largely on paper.Of the more than 1,500 American adults who said they'd read a book in the last 12 months, nearly two thirds (65 percent) had read a print book.
  • Google's Russian Android Appeal Falls Flat

    Google's Russian Android Appeal Falls Flat

    A Russian appeals court recently rejected Google's appeal of a US$6.The Ninth Arbitration Appeal Court's ruling, handed down last month, means that the court considered the decision of Russia's Federal Antimonopoly Service to be reasonable and legitimate.
  • That Hissing Sound Is the Last Bit of Air Leaking From Apple's Balloon

    That Hissing Sound Is the Last Bit of Air Leaking From Apple's Balloon

    The new iPhone has more memory -- 128 gigabytes for starters and up to 256 GB -- and it's waterproof.Its replacement is based on the Force Touch trackpad technology found in Apple's laptops.
  • Google Fiber's Long, Tough Road Is Full of Twists and Turns

    Google Fiber's Long, Tough Road Is Full of Twists and Turns

    Alphabet has been facing significant roadblocks in expanding Google Fiber into new U.While the wrangling wears on, Alphabet apparently has taken a hard look at Google Fiber's bottom line.
  • Feds Warn States to Batten Down Hatches Following Election System Attacks

    Feds Warn States to Batten Down Hatches Following Election System Attacks

    The attacks, dating back to June, led to the illegal download of information on more than 200,000 Illinois voters, leading to a 10-day shutdown of the state's voter registration system.The attack on the Illinois voter registration database began on June 23 and was discovered on July 12, according to the timeline.
  • CFPB Report: Consumers Have Bones to Pick With Banks

    CFPB Report: Consumers Have Bones to Pick With Banks

    Further, many consumers complained that when they tried to open new accounts, they were ambushed with negative reports previously not provided to them.1, the CFPB received 94,200 complaints about services provided by banks, credit unions and nonbank financial firms.
  • Echo Owners May Get Their Own Kind of Music

    Echo Owners May Get Their Own Kind of Music

    The planned Echo-only service appears to go against the current trend of streaming music to mobile devices.3s out there -- a cast of thousands -- none of whom has a significant number of subscribers despite being in the music business longer than Apple Music.
  • Europe Duns Apple for $14.5B in Illegal Tax Breaks

    Europe Duns Apple for $14.5B in Illegal Tax Breaks

    Meanwhile, the tax structure available to Apple wasn't available to other companies.In the EC's eyes, that made the tax deal a method of state aid to Apple that gave Ireland a competitive advantage over its European neighbors.
  • Federal Agencies Told to Share Their Software

    Federal Agencies Told to Share Their Software

    Chief Acquisition Officer Anne Rung earlier this month issued a final federal policy incorporating the sharing initiative.Many agencies utilized customized software exclusively for their own purposes and basically kept it to themselves, OMB found.
  • HPE, HP Sued for Elbowing Out Older Employees

    HPE, HP Sued for Elbowing Out Older Employees

    Hewlett Packard Enterprise and HP are facing a potential class action lawsuit brought earlier this month by four former employees.The companies engaged in widespread age discrimination during a restructuring of the legacy computer and printer manufacturer, according to their complaint, filed in U.
  • Dark Days Ahead for Companies That Fail Customers

    Dark Days Ahead for Companies That Fail Customers

    You would think customer service and customer care would be at an all-time high.Why, then, do so many customers feel they are at an all-time low?
  • Defense Department Drifts Toward Commercial Cloud

    Defense Department Drifts Toward Commercial Cloud

    The mission of the portfolio unit is to provide cost savings by moving as much of DoD's IT functions as possible to the cloud.It continues to shrink, so we have to facilitate cost savings, and reduce overhead for the entire department," Hale told attendees at the Advanced Technology Academic Research Center Federal cloud Computing Summit last month.
  • Amazon Sets Up New Auto Research Shop

    Amazon Sets Up New Auto Research Shop

    The site will let customers view everything from specs, images, videos and customer reviews of thousands of brand new to classic vehicles, potentially offering stiff competition to Edmunds, Kelley Blue Book and Autotrader.For example, givein that Amazon customers often browse through thousands of customer reviews on a given product to make a purchase decision, the new site will include reviews from real car buyers.
  • Einstein to Make Dreamforce Appearance

    Einstein to Make Dreamforce Appearance

    Company employees are "overwhelmed with information," remarked Alan Lepofsky, a principal analyst at Constellation Research.Software vendors are "looking toward AI as a new way to filter and prioritize information and, ideally, automate repetitive or mundane tasks," he told CRM Buyer.
  • WhatsApp Shaves Off a Little More Privacy

    WhatsApp Shaves Off a Little More Privacy

    However, WhatsApp will begin to share some personal details about its 1 billion users -- such as phone numbers and other data -- with Facebook, its parent company.The increased connectivity and information sharing might not be apparent to WhatsApp users initially.
  • In a Political Season

    In a Political Season

    The Internet didn't take off until the World Wide Web arrived and its browsers began to occupy it.These days we practically spend that on a bad hurricane season -- but what did we get for all that?