• Blockchain: CRM's Next Frontier

    Blockchain: CRM's Next Frontier

    I think the next invasion of CRM will be blockchain technology, which slowly has been making its way around the back office.In this article I'll delve into what blockchain is and how it might be used in CRM -- but remember, blockchain isn't in CRM yet, and it might never be.
  • Trending Storylines Hone LinkedIn's Relevance

    Trending Storylines Hone LinkedIn's Relevance

    The feature will be rolled out to LinkedIn members in other countries soon.The store contains additional metadata that LinkedIn's algorithms use to stay on top of new developments in the Storyline.
  • Walmart Launches 'Store No. 8' E-Commerce Venture

    Walmart Launches 'Store No. 8' E-Commerce Venture

    Marc Lore, CEO of Walmart eCommerce U., on Tuesday discussed the company's plans to launch a new venture, called "Store No.
  • ProsperWorks Adds In-App Comms to its Google CRM Solution

    ProsperWorks Adds In-App Comms to its Google CRM Solution

    The new features are available through a custom integration with RingCentral, which provides enterprise cloud communications and collaboration solutions.The integration lets users make, receive and log calls without leaving the CRM solution.
  • Intelligence-Driven Supply Chain Resilience

    Intelligence-Driven Supply Chain Resilience

    The company's own "chain" of events, when disrupted, renders such campaigns ineffective.This assessment must begin with understanding who is in the supply chain and what they do.
  • Dun & Bradstreet Marketing Database Exposed

    Dun & Bradstreet Marketing Database Exposed

    A Dun & Bradstreet database, 52 GB in size and containing more than 33.The database belonged to NetProspex, a firm purchased by Dun & Bradstreet in 2015 for US$125 million, ZDNet confirmed.
  • Verizon Wakes Up to Join Mobile TV Race

    Verizon Wakes Up to Join Mobile TV Race

    One of the latest comes from Verizon, which has improved its FiOS mobile app to offer data-free streaming.AT&T's DirecTV started this ball rolling with its wireless TV, or mobile TV, offering.
  • McDonald's Puts Mobile Ordering to the Test

    McDonald's Puts Mobile Ordering to the Test

    Providing mobile ordering is part of a global growth plan McDonald's unveiled on March 1, which hinges on improving the customer experience.For example, Panera Bread, an early adopter of mobile app ordering, has projected its digital sales to hit US$1 billion this year.
  • US Charges 2 Russian Intel Agents, 2 Hackers in Yahoo Case

    US Charges 2 Russian Intel Agents, 2 Hackers in Yahoo Case

    S.A federal grand jury in Northern California charged the defendants -- the FSB officials and two Russian cybercriminals -- with using stolen data to gain illegal access to the accounts of Russian journalists, Russian and U.
  • Federal Agencies Mirror Commercial Websites for Encryption

    Federal Agencies Mirror Commercial Websites for Encryption

    gov) domains and their subdomains," GSA said in a notice published earlier this year.In terms of creating new federal websites, as executive branch domains become registered, the dot-gov program will submit them to Web browsers for preloading, GSA said.
  • OpenMethods, Next Caller Join to Streamline Call Routing

    OpenMethods, Next Caller Join to Streamline Call Routing

    However, many calls are from prospects or customers who don't have data in the CRM, noted OpenMethods CEO Gerrit Lydecker.Deploying the integrated solution in production takes a few weeks, but some OpenMethods customers "realize an ROI immediately," he added.
  • Intel Bets $15.3B on Mobileye's Self-Driving Car Tech

    Intel Bets $15.3B on Mobileye's Self-Driving Car Tech

    The combined company will be the leading technology provider in the autonomous vehicle industry, Intel CEO Brian Krzanich told Wall Street analysts in a Monday conference call.The agreement extends Intel's strategy to invest in data-intensive opportunities that build on its strengths in cloud computing and connectivity to devices.
  • WhatsApp Field-Trials Business Chat

    WhatsApp Field-Trials Business Chat

    The application programming interface, or API, gives companies a direct line of communication with WhatsApp users.Implementing a business chat feature "is trying to force-fit into a business purpose a tool that was designed to address a very different problem," said Rob Enderle, principal analyst at the Enderle Group.
  • IDG's New Pipeline Activator Aims to Get Sales Timing Right

    IDG's New Pipeline Activator Aims to Get Sales Timing Right

    The company has more than 700,000 line of business and IT decision makers from the Forbes Global 2000 in its database.For example, a cloud solution provider can use Pipeline Activator to identify sales prospects and track their intent to purchase, so it can target sales and marketing activity more effectively at the best time to increase the chance of closing a sale.
  • Google Nabs Kaggle to Stay Ahead of Data Science Curve

    Google Nabs Kaggle to Stay Ahead of Data Science Curve

    The Kaggle community, which includes 800,000 data experts around the world, use the network to stay up to date on the latest innovations in data science and machine learning, according to Li.The Kaggle team will remain together and operate as a distinctive brand within Google Cloud, said Kaggle CEO Anthony Goldbloom.
  • Despite Intense Scrutiny, Uber Lays Another Egg

    Despite Intense Scrutiny, Uber Lays Another Egg

    The company's "greyballing" technology is designed to hide the standard city app view in specific cases -- for example, from former riders blocked for being abusive, or to prevent fraud.However, some drivers have used it to circumvent local regulators, a practice that Uber no longer will allow, according to Chief Security Officer Joe Sullivan.
  • What Do the Academy Awards, AWS and AI Have in Common?

    What Do the Academy Awards, AWS and AI Have in Common?

    The simple mistake impacted countless companies and other organizations that rely on AWS to support their websites, e-commerce and other online activities.The error had a significant economic effect for those AWS customers and reignited questions of confidence regarding our over-reliance on cloud-based services.
  • HPE to Buy One-Time Rising Star Nimble for $1B Cash

    HPE to Buy One-Time Rising Star Nimble for $1B Cash

    Hewlett Packard Enterprise on Tuesday announced a deal to acquire flash storage firm Nimble Storage, once viewed as a darling of Wall Street, for US$12.In addition to predictive entry to midrange flash storage solutions, Nimble offers InfoSight Predictive Analytics, which analyzes a company's critical infrastructure.
  • Salesforce, IBM Kick Off New Artificial Intelligence Era

    Salesforce, IBM Kick Off New Artificial Intelligence Era

    The Watson/Einstein integration is scheduled for availability in the second half, and pricing will be announced at that time.Insights from Watson's structured and unstructured data across many sources and industries will be pulled directly into the Salesforce Intelligent Customer Success Platform through Watson APIs.
  • Online Trust Alliance Launches IoT Security Campaign

    Online Trust Alliance Launches IoT Security Campaign

    It calls for a campaign to have retailers and consumers reject IoT products that pose a security threat.The OTA report is the fourth in a series of vision papers.