Delta Scrambles to Restore Servers After Power Cut

...

The impact of Delta's Monday morning power outage has extended into a second day, with the airline on Tuesday cancelling about 300 flights as it scrambles to bring its systems back online.

In a Tuesday morning update, Delta said it is still working to "reset" operations and "get crews, aircraft, and other operational elements in place to take care of customers."

An electrical problem at its Atlanta headquarters early Monday morning, forcing the airline to cancel around 1,000 flights yesterday.

"We were able to bring our systems back on line and resume flights within a few hours [Monday] but we are still operating in recovery mode," Dave Holtz, senior vice president of Delta's operations and customer center, said in a statement.

"We are sorry for what many of our customers have experienced over the past 24 hours, including those who remain at airports and continue waiting for their flights," Holtz said. "We are doing everything we can to return our operation to normal reliability, but we do expect additional delays and cancellations."

Customers scheduled to travel this week should check the status of their flight on Delta's website or via the Fly Delta App.

The company is offering compensation to customers "significantly affected" by delays or cancellations——which will likely add up to millions of dollars in lost revenue, The Wall Street Journal estimated.

As the Journal pointed out, the fiasco highlights the vulnerability of Delta's computer systems, which run "everything from flight dispatching to crew scheduling, passenger check-in, airport-departure information displays, ticket sales and frequent-flier programs."

Categories
GAMES
0 Comment

Leave a Reply

Captcha image


RELATED BY

  • 5300c769af79e

    Bubble Zoom in Google Play Books is the Best Way to Read Digital Comics

    Introduced at the best time, given this week is SDCC, Google Play Books is getting a new feature exclusively for those who enjoy reading comic books on digital devices such as tablets and smartphones.Called Bubble Zoom, this feature intelligently recognizes text bubbles inside of digital comics, allowing users to follow a storyline more interactively.
  • 5300c769af79e

    Tech Rivals Back Microsoft in DOJ Gag Order Suit

    Apple, Google, and Mozilla are among the many industry titans showing support for Microsoft in a federal lawsuit involving Redmond's right to disclose government requests for user data.The statute, Microsoft says, violates the First and Fourth Amendments—the right to free speech and protection against unreasonable searches and seizures, respectively.
  • 5300c769af79e

    Google's Chrome OS May Start Offering Android Apps

    Every industry analyst firm is producing research about NGES, and they all reach the same conclusi In an effort to better integrate Android and Chrome OS -- its desktop-based operating system -- Google may be bringing the Google Play store to Chromebooks.The search giant's effort at deeper integration between platforms was picked up by a Reddit user who spotted a new option in Chrome OS titled "Enable Android Apps to run on your Chromebook.
  • 5300c769af79e

    Samsung Offers Note 7 Owners in Korea Half-Off Upgrade Program for Galaxy S8 or Note 8

    One can hope that Samsung offers something similar here in the US, but for now, owners of the Galaxy Note 7 in Korea are getting a really great upgrade option should they stick with Samsung until next year’s Galaxy S8 or Galaxy Note 8 arrive.According to Samsung, owners of the Note 7 in Korea will be allowed to trade in their bad device for a Galaxy S7 (or S7 Edge) today on a payment plan, then upgrade to a Galaxy S8 or Note 8 when they arrive next year.