Delta Scrambles to Restore Servers After Power Cut

...

The impact of Delta's Monday morning power outage has extended into a second day, with the airline on Tuesday cancelling about 300 flights as it scrambles to bring its systems back online.

In a Tuesday morning update, Delta said it is still working to "reset" operations and "get crews, aircraft, and other operational elements in place to take care of customers."

An electrical problem at its Atlanta headquarters early Monday morning, forcing the airline to cancel around 1,000 flights yesterday.

"We were able to bring our systems back on line and resume flights within a few hours [Monday] but we are still operating in recovery mode," Dave Holtz, senior vice president of Delta's operations and customer center, said in a statement.

"We are sorry for what many of our customers have experienced over the past 24 hours, including those who remain at airports and continue waiting for their flights," Holtz said. "We are doing everything we can to return our operation to normal reliability, but we do expect additional delays and cancellations."

Customers scheduled to travel this week should check the status of their flight on Delta's website or via the Fly Delta App.

The company is offering compensation to customers "significantly affected" by delays or cancellations——which will likely add up to millions of dollars in lost revenue, The Wall Street Journal estimated.

As the Journal pointed out, the fiasco highlights the vulnerability of Delta's computer systems, which run "everything from flight dispatching to crew scheduling, passenger check-in, airport-departure information displays, ticket sales and frequent-flier programs."

Categories
GAMES
0 Comment

Leave a Reply

Captcha image


RELATED BY

  • 5300c769af79e

    Huffington Leaves Post to Focus on Health Startup

    Arianna Huffington on Thursday announced she would leave her position as editor-in-chief of the eponymous publication she cofounded 11 years ago to focus on her latest project -- Thrive Global, a lifestyle, health and wellness site.The reasons for her exit from The Huffington Post may be more complicated than that, however.
  • 5300c769af79e

    Don’t Miss These Android Stories: November 4, 2016

    Another week in the books at DL.As you might have seen, we spent a lot of time on our video review of the Google Pixel, so please be sure to give that a view.
  • 5300c769af79e

    YouTube Now Supports HDR Video

    As of Monday, anyone with a supported device—like an HDR television with Chromecast Ultra or Samsung's 2016 lineup of SUHD and UHD TVs—can tap into HDR videos from YouTube stars like MysteryGuitarMan, Jacob + Katie Schwarz, and Abandon Visuals.You can check out their playlist of HDR content online, but any YouTuber can now upload HDR videos.
  • 5300c769af79e

    Galaxy S8 Coral Blue Day is Officially July 21

    Last week, we told you that the Samsung Galaxy S8 and Galaxy S8+ was arriving exclusively at Best Buy as early as July 13.Our reliable source pinged us yesterday, noting that the date had now officially been set at July 21 and Samsung announced just that today.