LeEco: Expect Software Updates Soon That Address User Pain Points

...

In a Q&A at CES with LeEco’s Kenny Mathers, GM of Product Marketing, we had the opportunity to ask what customers can expect in terms of software updates and tweaks for the lineup of LeEco smartphones. 

According to Mathers, LeEco will “soon” send out updates that address a lot of the feedback they have received from US customers. For example, in our review of the LePro 3, there are a few tweaks that could be made to help US consumers feel a bit more at home on LeEco’s vision for an Android skin, such as an option for a dedicated app drawer, to name just one.

Mathers said, “We’re listening and we’re incorporating, and now we’re going to push out some updates that will please a lot of our users.”

We asked specifically where the best place to send user feedback would be and found out that the dedicated Feedback app on the devices, including LeEco’s television sets, are the absolute best place to provide criticisms. The feedback generated through those apps goes directly to LeEco’s engineers, making problems extremely visible to the company.

We didn’t receive a specific timeframe on when LeEco phone owners should be on the lookout for updates, but “soon” and “we’re listening” is a good start for a company that just broke into the US market.

Categories
E-COMMERCE
0 Comment

Leave a Reply

Captcha image


RELATED BY

  • 5300c769af79e

    Rumor: Google-Branded Phone Due in 2016

    Though CEO Sundar Pichai says otherwise, rumors suggest Google is prepping its own branded smartphone.According to The Telegraph, Google is in discussions with mobile operators about releasing a handset later this year.
  • 5300c769af79e

    A Solution for the Uber CEO's Anger Problem

    In addition to his apparent personal anger management issues, there are the stresses that come with running a giant company -- and Uber recently has been losing executives.Anger is an emotion, and too many people have less control over their emotions than they would like to have.
  • 5300c769af79e

    Cloud Computing for Government IT Leaders News & Analysis

    Michelle MaistoBy Freelance Writer, 4/15/2016ReadPost a Comment A MeriTalk survey of federal IT managers reveals that they believe the government can save more than $10 billion annually from additional consolidation and cloud adoption.Charles BabcockBy Editor at Large, Cloud, 4/15/2016ReadPost a Comment I think there are a few roadblocks here that need attention for our government.
  • 5300c769af79e

    Twitter is Testing an Automatic Night Mode UI

    Apparently in the very early stages of testing, Twitter is working to bring an automatic Night Mode to the official Android application.As it is right now, the standard white UI is the only option available to users of the Twitter app.