Seconds after pressing publish on that last article about the FAA telling Galaxy Note 7 owners that they would rather you not use your mini-bomb on planes, Samsung has issued a response. That response says that Samsung is aware of the FAA’s recommendation and is now expediting shipments of non-mini-bomb Note 7s “starting this week” to “alleviate any safety concerns and reduce any inconvenience.”
My only question is – were they not expediting them before the FAA memo and are now? I hope that the FAA isn’t what prompted them to get the ball really rolling here, and I actually don’t believe that’s what is happening. Samsung has been on this recall from before it was even that serious of an issue and should be praised for how they have handled the faux-drama created by the press.
We are aware of the Federal Aviation Administration’s statement about the Galaxy Note7. Consumer safety and peace of mind are our top priority. We plan to expedite new shipments of Galaxy Note7 starting from this week in order to alleviate any safety concerns and reduce any inconvenience for our customers.
We encourage all Note7 owners to participate in our U.S. Product Exchange Program. Information about how to participate can be found at www.samsung.com/us/note7exchange.
Take them up on their offer and exchange your Note 7, folks.