Download Digital transformation (DX) is the driving force behind new worldwide initiatives in financial services. However, a recent IDC survey discovered that fewer than 5% of institutions have started or completed a digital transformation strategy. Historically, financial institutions focused on the use of mobility to directly drive improved customer experiences to their customers' devices. However, as consumer sophistication with mobility increases - particularly among younger generations - so too does the need to enable mobility for the enterprise worker. This Market Spotlight explores these issues in the larger DX context.