Galaxy Note 7 Usage Declining, Slowly

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Nobody should be using a Samsung Galaxy Note 7, outside China. The models released in most countries have been recalled because of a dangerous battery flaw that has resulted in more than 70 fires in the US alone. (If you have a Galaxy Note 7, see our story on how to return or exchange your unit.)

Galaxy Note 7 users are starting to get the message, but not at the speed they should, according to exclusive data we collected from Ookla Speedtest Intelligence.

Ookla is the world's largest crowdsourced speed test community, so we asked them how many Galaxy Note 7 devices were running speed tests each day since the phone came out in the US on Aug. 19. As a control group, we also looked at the number of tests run on Galaxy S7 phones during that same period.

The Galaxy S7 numbers ebbed, flowed, and generally rose with time. But the Galaxy Note 7 results told a different story. Usage increased until Sept. 1. On Sept. 2, Samsung announced the recall, and Galaxy Note 7 usage has been declining every day since.

It may not be declining fast enough, though. From a peak of 9,061 devices per day, Ookla is still seeing 5,013 Galaxy Note 7s running Speedtest as of yesterday.

At least those numbers are more encouraging than data from mobile app development firm Apteligent, which saw only a 13 percent usage decline since Sept. 2. But Speedtest is also a high-intensity app that can heat up the phone. It may be that some Galaxy Note 7 owners are just using their phones as little as possible.

If you're done with Samsung's Note lineup and need a new phone right now, check out our roundup of top Galaxy Note 7 alternatives.

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