Best Practice Guide: Creating a User-Centric IT Roadmap

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Download What does a user-centric IT organization look like in practice? How can companies effectively keep pace with consumer-grade technology, which is typically tied directly to revenue, and still reap financial benefits of intangibles such as reduced turnover and increased productivity?

This best practices guide based on research from industry thought leaders Gartner, Harvard Business Review, Avanade and Pew Research Center answers these questions and more, and lays out a path for gathering insights and building a road map based on end-user needs, employee experience and self-sufficiency.

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